We aim to dispatch orders within 1-2 working days (Monday to Friday). On rare occasions, dispatch can take up to 4 working days.

All orders are dispatched using Royal Mail 48 hour tracked delivery, or for larger parcels and equivalent tracked service, unless an upgraded shipping option is selected at checkout.

Please note that whilst we aim to dispatch upgraded shipping option orders faster where possible, it can still take up to 2 working days.

All orders will be well packaged, with the use of appropriately sized cardboard boxes, void fill/packing paper and bubblewrap to ensure your order arrives in the described condition.

We ship our products within the UK only, ensuring a fast, safe delivery. Rest assured, we are ready to deliver happiness to your doorstep!

At The Brick Shack, we value your satisfaction, and we are here to assist you with any inquiries about your order. Our customer support team is available around the clock to address your questions and concerns. Feel free to reach out to us via email or give us a call. We're more than happy to help you with anything you need!

We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a hassle-free return policy. Please refer to our 'Returns Policy' page to know more!

We sure do... You can visit us at Unit 19a Dixon's Centre, Reepham Road, Norwich NR6 5PA. We are open Wed/Thursday 10:00am - 16:30pm, Fri/Sat 9:30am - 13:00pm. Here you will find new Lego sets, hard to find Lego sets and also be able to Trade in your sets for new ones.. Pop in and say Hi!!